Privacy Policy

Effective Date: July 10, 2025

At LDST Group, accessible from https://cleaners-goldcoast.com.au/ldstgroup, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit information through our forms.

1. Information We Collect

When you use our website or request a cleaning quote, we may collect:

  • Your name, email, phone number, suburb, and any details you provide in the booking form.
  • Automatically collected information such as device type, browser, IP address, and your interactions on our site.

2. How We Use Your Information

We use this information to:

  • Provide accurate cleaning quotes and connect you with our trusted cleaning partners.
  • Improve our website, forms, and services.
  • Communicate with you regarding your enquiry or booking.

3. Advertising, Analytics & Tracking

We use Google Analytics 4 (GA4) and Google Ads to understand how visitors use our website and to improve our advertising. This includes:

  • Google Signals (aggregated, anonymised data from users logged into Google).
  • Enhanced Conversions (securely hashed customer data such as email or phone to measure and improve ad performance).
  • Remarketing audiences (showing relevant ads based on your interactions with our website).

This data is anonymised and does not personally identify you.

Your Choices:

  • Opt out of Google Ads tracking: Google Ads Settings
  • Opt out of Google Analytics: Google Analytics Opt-out Browser Add-on

4. Data Sharing

We may share your information with trusted third-party cleaning service providers for the purpose of delivering the services you request.

  • We do not sell your personal information.

5. Data Security

We take reasonable steps to protect your data using secure systems. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You may request access to, correction, or deletion of your personal information at any time by contacting us at:
📧 hello@ldstgroup.com

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 hello@ldstgroup.com

We comply with applicable privacy laws and Google Ads policies.